All Systems Operational

About This Site

This status page provides up-to-date information about the current performance of Hologram platform. Should an outage or service interruption occur, Hologram Success and Engineering teams will post updates on this page. Upcoming maintenance windows will be announced here ahead of time.

You can subscribe to receive notifications for incidents and maintenance alerts via email, SMS, or RSS. Additionally, outage alerts and maintenance notifications will appear in the footer of Hologram.io, on the login page for the Hologram Dashboard, and in the top right corner of your Hologram Dashboard.

Cellular Networking Operational
Global Cellular Data Network Operational
SMS over cellular - Device Terminated Operational
SMS over cellular - Device Originated Operational
SIM Management Operational
Device Dashboard ? Operational
REST API Operational
SIM Card Administrative Operations Operational
Hyper SIM EUICC Operations Operational
Data Usage Reporting and Billing Operational
Data Services Operational
Data Engine and Routes Operational
SMS over IP ? Operational
SpaceBridge Tunneling ? Operational
Inbound Messaging API Operational
Hologram Website ? Operational
Hologram Store Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jul 1, 2025

No incidents reported today.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025
Resolved - The billing incident has been resolved and we will issue further communication and next steps.
Jun 27, 15:37 UTC
Monitoring - A fix to prevent further duplicate MRC charges has been deployed and we are closely monitoring.
Jun 27, 02:29 UTC
Investigating - We’ve identified an issue where some SIMs are being charged their monthly recurring cost (MRC) multiple times during their billing cycle renewal. Our team is actively investigating the root cause and working to implement a fix.

Once the issue has been resolved, we will apply any necessary billing corrections to impacted accounts.

If you have any questions please reach out to support@hologram.io.

Thank you for your patience and understanding.

Jun 26, 21:29 UTC
Jun 26, 2025
Jun 25, 2025

No incidents reported.

Jun 24, 2025

No incidents reported.

Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025
Resolved - This incident has been resolved.
Jun 20, 03:59 UTC
Identified - Parts of Dashboard's usage reporting are experiencing delays and have not been updated since approximately 22:00 UTC on 6/18. The following reports are affected:

1. All reports in the Usage tab
2. the "Data usage" tab of the SIM Details page

We have identified the root cause and are working with one of our data warehousing vendors to resolve the issue.

Connectivity and billing are not affected.

Jun 19, 01:37 UTC
Jun 19, 2025
Jun 18, 2025

No incidents reported.

Jun 17, 2025

No incidents reported.